Terms and Conditions – Surprise

Welcome to Surprise! By using our website or making a purchase, you agree to the following terms:

1. Orders and Payments • All orders are processed after payment confirmation. • Prices are subject to change without prior notice.
2. Shipping and Delivery • Orders will be delivered within the specified time frame, but delays may occur due to reasons beyond our control. • Delivery fees are non-refundable.
3. Return and Exchange Policy • Products can be exchanged or returned within 3 days, provided they are in their original condition. • Customized products are non-returnable.
4. Liability • We are not responsible for any damage resulting from improper use of the products. • In case of an order error, we will work to resolve it as quickly as possible.
5. Intellectual Property • All content on the site (texts, images, designs) is owned by Surprise and may not be used without permission.